Beck is the group manager of the Pets and Aquatics departments at the Evergreen Garden Centre. He works alongside his team daily, not just managing but actively participating in all tasks. He is observant, noticing details and incomplete work. His short legs move so swiftly that he appears to be trotting on tiptoe.
Through his diligence, effective management, and team collaboration, the fish house and pet zone are impeccably maintained. Every shelf is in perfect order, as if on parade. Some customers have remarked that Evergreen's fish house is the best in England.
I have learned much from Beck about management. He motivates both his team and the customers. Once, he told me, "In business, we should identify customers' strengths and learn from them. As a Chinese saying goes, 'Customers are hidden dragons and crouching tigers.'"
Beck has an open mind, readily embracing new knowledge, which makes him an exemplary international manager. He once said that in the modern world, "Humanity is one big family, and the globe is a small village."
Everything about Beck is remarkable, including his completely bald, egg-shaped head. Another Chinese saying, "A clever head bears no hair," came to mind, and I knew from his appearance that he was a wise and capable manager.
After Evergreen took over the garden centre from Well, numerous renovations—like new paint, ceilings, carpets, and lighting—greatly improved its appearance. Under the new lights, Beck's bare head shines even brighter. As he bends and rises while working, it resembles a torch, even a searchlight.
"The Garden Centre has changed, and so has Beck's head. Both are brighter than before," someone joked.