My senior year of high school was extremely hectic. Between studying, extracurriculars, and college plans, I felt lost in a cloud of confusion.
When senior year began to wind down, I took a part-time job at a local coffee shop. I imagined it would be easy and stress-free, pouring gourmet coffees and befriending regulars.
Reality was different. I dealt with drive-thru customers placing huge orders, complaints about coffee being too creamy, and requests to remake iced coffees repeatedly. There were moments I felt exasperated with everyone, as nothing seemed to please them. Yet, I persevered.
One miserable rainy day, a regular customer came in looking depressed. He wouldn't share details, only saying he wanted to hide in bed for years. I understood his feeling.
As he left with his iced coffee, I handed him an extra bag. Puzzled, he opened it to find his favorite doughnut. "It's on me," I said. "Have a nice day." He smiled, thanked me, and walked back into the rain.
The next day was worse. Torrential rain meant everyone used the drive-thru. I spent hours leaning out the window, getting soaked by droplets, while customers stayed dry in their cars. No one tipped, and the nearly empty jar deepened my gloom.
However, around 7 PM, my day brightened. The same customer drove up. Instead of ordering, he handed me a pink rose and a note. He said few people take time to care for others, and he was glad people like me still existed. I was speechless and touched.
After he drove away, I read the note:
Christine,
Thanks for being so sweet, kind, and thoughtful yesterday. I was sincerely touched. It's so nice to meet someone genuinely nice, warm, sensitive, and unselfish. Please don't change; I truly believe you will excel.
Have a great day!
Hank
As time passed, I still encountered complaining customers. But whenever I felt down or tired of coffee, I remembered Hank and his kindness. Then, I would smile, hold my head high, and ask politely, "How can I help you?"